Contact Us
I. BESPOKE CUSTOMER CARE
At LumiHomeFurnishings, providing a seamless and sophisticated service experience is at the heart of our mission. Whether you are seeking professional styling advice, navigating an active order, or sharing your brand experience, our dedicated consultants are available to provide tailored assistance.
Our commitment to operational excellence ensures that all digital correspondence is reviewed and addressed within a 24–48 hour business window.
II. OFFICIAL CORRESPONDENCE CHANNELS
For priority handling of your request, please reach out through our verified communication points:
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Priority Support Email: service@lumihomefurnishings.shop
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Direct Support Line: +1 (213) 661-4229
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Availability: Monday – Friday | 9:00 AM – 6:00 PM (HKT)
III. CORPORATE HEADQUARTERS
Our Hong Kong flagship office serves as the strategic nexus for our global design, quality control, and logistics operations:
BENELIC CO., LIMITED ,SHOP NO.925C 9/F, TIMES SQUARE,1 MATHESON STREET, CAUSEWAY BAY,HONG KONG
IV. EXPEDITED SERVICE PROTOCOL
To ensure our specialists can assist you with maximum efficiency, we kindly request that you include your Order Reference Number in the subject line of your email. This allows our team to instantly access your logistics profile and purchase history for a more rapid resolution.
Thank you for choosing LumiHomeFurnishings to elevate your home environment.